OTO Meet & Greet automates the walk-in process in the showroom and service center to capture all the customer details and requirements electronically with a few clicks.
Meet and Greet offers customer the ability to have Real-Time lead and enquiry creation in their DMS, and assign the lead directly to a sales executive based on their live availability. It all starts with customer look-up functionality by using either their I.D. or their phone number, then all the customer data is extracted from the CRM.
Other features give managers the ability to review foot traffic within a dealership and run surveys ant the end of every showroom customer journey.
OTOLINK’s new era of automotive innovation which will:
• Expand your customer base and become location independent
• Re-imagine and improve your customer experience
• Digitize operation to future proof your business
OTOLINK’s team consists of individuals with a wide range of motor industry background to technology experts. The team works closely with dealerships, dealer groups and manufacturers utilizing all their solutions to help customers implement best practices. OTOLINK’s goal is to innovate and deliver quality automotive software solutions that will truly make a difference to your business today and for tomorrow.